• At Alis Pro, we are committed to delivering your orders safely, quickly, and efficiently. Please review our shipping policy below for complete details regarding order processing, delivery timelines, and shipping terms.

Order Processing

• All orders are processed within 3 – 7 business days after confirmation of payment.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Bulk or customized orders may require additional processing time

Shipping Charges

• Shipping charges are calculated based on product weight, dimensions, and delivery location.

• Any applicable shipping fees will be displayed at checkout before payment.

• Free shipping (if applicable) will be clearly mentioned during promotional offers.

Courier Partners

• We work with reliable courier and logistics partners to ensure safe and timely delivery.

• The courier partner is selected based on your delivery location and service availability.

Order Tracking

• Once your order is shipped, you will receive a tracking ID/link via email or SMS.

• You can track your shipment in real-time through the courier partner’s website.

Delays in Shipping

• While we strive to deliver on time, delays may occur due to:

  • Natural disasters or weather conditions

  • Public holidays or strikes

  • Logistics or courier service issues

• Alis Pro is not responsible for delays caused by external factors beyond our control.