Alis Professional (Alis Pro)
Welcome to Alis Professional (Alis Pro). By accessing our website, ecommerce store, or purchasing from us (including through platforms like Amazon), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
General Information
Alis Pro is an online store providing medical equipment, surgical instruments, and healthcare supplies. All products listed on our platform are intended for professional and institutional use unless specified otherwise.
Product Information & Pricing
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We strive to ensure that all product details, descriptions, and prices are accurate.
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Prices are subject to change without prior notice.
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In case of any pricing or specification error, we reserve the right to cancel or refuse the order.
Orders & Acceptance
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All orders placed are subject to acceptance and availability.
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Once an order is confirmed, you will receive an order confirmation via email or message.
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We reserve the right to cancel any order due to stock issues, incorrect pricing, or other unforeseen reasons.
Payment Terms
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We accept payments through secure online payment gateways, bank transfers, and other approved methods.
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Full payment must be made before dispatch of goods unless otherwise agreed in writing.
Shipping & Delivery
Returns & Refund Policy
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Returns are accepted only in case of defective, damaged, or incorrect products.
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The issue must be reported within 48 hours of delivery with proper proof (images/videos).
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Approved refunds or replacements will be processed as per company policy.
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Used or opened products may not be eligible for return unless defective.
